Selling services for the highest fee possible is every agency’s ideal outcome. So, is it a “pie-in-the-sky” dream, or something anyone can attain? A daunting task for many BDMs and Property Managers today, is successfully selling to clients high-end commission rates. Those extra additional services (the one’s we know every leasing campaign and management desperately

Keeping customers makes good business sense yes? But most will say it’s not always easy! There are a lot of case studies and great books to read that speak to creating customer loyalty and some allude to how now more than ever, a lot of businesses have a tendency to become complacent with their customers